Terms & Conditions

1. Introduction & Company Information

These Terms & Conditions govern the website and waste clearance broker/dealer services provided by Bee Clean Waste Solutions Ltd (Company No. 16961394, registered in England & Wales).

Bee Clean Waste Solutions Ltd is registered with the Environment Agency as an Upper Tier Waste Broker & Dealer under registration number CBDU653653. We maintain full business insurance for our operations.

2. Quotations & Pricing

All initial estimates and quotations provided via our website, WhatsApp, phone, or email are based strictly upon the customer's description and photographs of the waste items.

• Quotations are binding only upon physical inspection of the collection site by our team or contracted carriers.
• If the actual volume, weight, type, or access difficulty differs from the original description or photos provided, we reserve the right to revise the quotation prior to commencing clearance.

3. Hazardous, Prohibited & Specialist Waste

Strict Disclosure Requirement: Hazardous, specialist, or prohibited items MUST be fully disclosed prior to booking.

Unless explicitly agreed in writing, our standard clearance services exclude:

• Asbestos, chemicals, solvents, paints, oils, or toxic substances.
• Gas canisters, fire extinguishers, or explosive materials.
• Biological waste, clinical waste, or unsterilized medical materials.
• Commercial fridges/freezers or heavy industrial machinery requiring specialist handling.

Undisclosed hazardous waste discovered on site will be refused, and additional surcharge fees may be levied if specialized isolation or legal disposal protocols are required.

4. Subcontractors & Waste Carrier Compliance

Bee Clean Waste Solutions Ltd provides and arranges waste removal and clearance services. Physical collection, transportation, recovery, and disposal may be carried out on our behalf by appropriately registered, licensed, and insured independent waste carriers and waste management contractors.

Where work is subcontracted, the relevant licensed carrier is responsible for maintaining all statutory registrations, permits, licences, insurance, and compliance authorizations required for the physical collection and disposal operations. Bee Clean Waste Solutions Ltd remains responsible for its legal duty of care and obligations as a registered waste broker/dealer.

5. Site Access & Customer Responsibilities

Customers must ensure safe, clear, and legal access to the property or site at the agreed collection time. The customer is responsible for obtaining any necessary parking permits or highway permissions required for loading vehicles.

6. Bookings, Payments & Cancellations

• Payments: Payment terms are specified upon quote acceptance and must be settled via accepted electronic methods upon completion or invoice issue.
• Cancellations: Cancellations made with less than 24 hours' notice before scheduled arrival may be subject to a reasonable call-out fee to cover logistical costs.

7. Limitation of Liability

To the fullest extent permitted by UK law, Bee Clean Waste Solutions Ltd shall not be liable for indirect or consequential losses, delays caused by force majeure events, or site access obstructions outside our reasonable control. Nothing in these Terms limits our liability for death, personal injury, or fraud resulting from negligence.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.