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Privacy Policy

Last Updated: August 2026

1. Overview & Data Controller

Bee Clean Waste Solutions Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Registration: Bee Clean Waste Solutions Ltd (Company No. 16961394, registered in England & Wales).

ICO Registration Reference: ZC171158.

Environment Agency Registration: Upper Tier Waste Broker & Dealer (CBDU653653).

2. Information We Collect

We may collect and process the following personal information when you interact with our website, request a quote, or use our waste clearance services:

  • Contact Details: Full name, email address, telephone/WhatsApp number.
  • Service Location Details: Collection address, property type, access instructions.
  • Waste Information & Media: Photos or descriptions of waste provided for quotation purposes.
  • Technical Data: IP address, browser type, and usage data collected via cookies (where consented).

3. How We Use Your Information & Lawful Basis

We process your personal data under the following lawful bases:

  • Contractual Necessity: To provide quotes, arrange waste clearances, administer bookings, and communicate regarding services requested.
  • Legal Obligation: To maintain waste transfer notes, duty of care records, tax/accounting compliance, and legal audit trails.
  • Legitimate Interests: To improve our operations, respond to customer inquiries, and protect against fraudulent activity.
  • Consent: For non-essential cookies or direct marketing communications (which can be withdrawn at any time).

4. Data Sharing & Subcontracting Disclosure

Bee Clean Waste Solutions Ltd acts as a registered Upper Tier Waste Broker & Dealer. To fulfill your service request, your contact and property clearance details may be shared with appropriately registered, licensed, and insured independent waste carriers and management contractors who perform physical collection, transportation, and disposal on our behalf.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Storage & Retention

Your personal data is securely stored within encrypted UK/EEA servers. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and Environment Agency statutory record-keeping requirements (typically 2 years for waste transfer records and up to 6 years for financial transactions).

6. Your UK GDPR Rights

Under UK data protection law, you have rights regarding your personal information:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ('Right to be Forgotten'): Request deletion of data where retention is no longer legally required.
  • Right to Restrict or Object: Restrict or object to processing under legitimate interests.
  • Right to Data Portability: Request transfer of data to another controller.

To exercise any of these rights, please contact us at info@beecleanwaste.co.uk.

7. Right to Complain

If you have concerns about our data handling, please contact us directly so we can resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Registration Ref: ZC171158